Founding Champions Pilot

Auto‑triage Help Scout tickets. Draft replies. Day‑one value.

We’re selecting 3–4 Help Scout teams to co‑create an AI agent. You get a tailored system free during the pilot; we get candid feedback. Launch in 48 hours.

What it does

Writes categories/tags & sentiment back into Help Scout.
Drafts first replies for repetitive intents.
Review queue (approve/correct) to stay in control.
ROI mini‑dashboard: time saved, adoption, accuracy.

Why it’s different

Tailored to your workflows during the pilot.
No workflow change—we write into your HS fields/tags.
Fast setup: live in ≤48 hours with done‑for‑you onboarding.

Who it’s for

Help Scout teams with 2–30 agents.
DTC e‑commerce & SMB SaaS drowning in triage.
Leads who want measurable time savings in days.

What we ask (2–3 weeks)

1× 30‑min kickoff, then 2× 20‑min check‑ins.
Share 20–50 recent tickets for tuning.
Give thumbs‑up/down on suggested replies.

What you get

Tailored agent, set up for your workflows.
Priority integrations you request.
Free pilot; preferred pricing afterward (optional).

Apply to the Founding Champions Pilot

Fill this and we’ll reply with a 12‑min slot.

By submitting, you agree to be contacted about the pilot. Not affiliated with Help Scout.